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PMR Data Privacy Protection Policy
PMR Commitment to Data Privacy Protection
PM Relocations Pvt. Ltd. (herein referred as “PMR” or “The Company”) respects
the privacy of its customers and visitors and therefore, we conduct our business
in compliance with applicable laws including the General Data Protection Regulation, (the “GDPR”) on data privacy protection and data security.
This privacy policy explains our policies for the collection, use, and
disclosure of personal information to third party where necessary. By using the
PMR website, filling in pre-movement survey form, or raising an enquiry through
email or website, or availing PMR services, you consent to the privacy practices
described in this statement. We hope the notice outlined below summarises our
policy and will help you understand what data PMR may collect, how PMR uses and
safeguards that data and with whom we may share it.
What is GDPR:
“the GDPR” means The EU General Data Protection Regulation which replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy.
Personal Data Information & Intended Purpose:
We may collection customers full name, origin and destination address and email
address, phone number, passport details, work permit, nature and type of
customer goods and may also include financial information, such as credit card
or other bank account number etc or any other data related to the performance of
moving contract, relocation or other associated services as required for the
respective laws.
Non-personal data using cookies:
Our website automatically collects (i.e., not by registration) non-personal data
(e.g. type of Internet browser and operating system used, geographic locations,
domains traffic derived from, number of visits, average time spent on the site,
pages viewed etc). We may use this data to analyse and monitor the
attractiveness of our Web sites and improve its performance or content.
Policy on Personal Data Collection:
PMR will not collect any personal information unless customer or visitor
voluntarily choose to provide us with the consent. We collect personal
information only when customer request for our services and voluntarily submit
documents with personal information using online form, email, fax, or other
mean. However, PMR limit its collection of Personal Information to that which is
necessary for its intended purpose and thus does not collect any information
which is not relevant to the business/ service objectives.
Customer’s Choice and Consent:
Customers have right to request information about the handling of his personal
data. Our customers reserve the right to request PMR to rectify, no to disclose,
to restrict access and/or to delete his personal information. We take it as a
voluntary consent from our customer to process their data to serve them better.
However, if our customer wish to withdraw their consent and choose not to use
and process their personal data to support our customer relationship (especially
direct marketing via email of direct mail), we will respect your choice and will
remove and destroy your personal data securely from our data records as soon as
possible. We do not sell or otherwise market customer’s personal data to third
parties.
Use limitation, retention, disposal:
Personal data is usually used to respond to customer enquiry, understand
customer needs, process customer move and to enrich our relationship with the
customer. We limit the use of our customer’s personal information only to enable
the Company to provide our services. We only retain personal data as long as it
is necessary to fulfil the purpose for which the data is intended or as required
to retain by law or regulations. On completion of the retention period we
destroy all the data record securely.
Data Access:
We limit access to our customer’s personal data only to our properly trained and
authorized employees and third parties.
Disclosure to third party:
PMR does not disclose its customer’s personal information to anyone and does not
sell or otherwise market customer’s personal data to third parties. However, we
may provide personal information to third party only for the purpose identified
in this notice to serve our customer. Such third parties may include local and
overseas governmental authorities, customs brokers, or persons to whom we are
required to make disclosures in order to complete customs clearance of shipment.
When we do disclose any of our customer’s personal information to third parties,
we do so under a duty of confidentiality.
Data Security:
The security, integrity and confidentiality of your information is very important to us. We have implemented controls to protect data from unauthorised access, modification, disclosure and misuse. We allow our authorized employees only to access personal data. These employees are trained and familiar with The Company’s privacy policies and its adherence. We encrypt our data in transit and constantly review new technologies to protect customer's personal data. Please bear in mind that despite our best efforts to safe guard our customer's data, no security measures are perfect or impenetrable.
Data Accuracy:
PMR commits to maintain accurate, complete, and relevant personal information as reasonably possible and only for the purposes identified in this notice. PMR will respond to reasonable
requests to review your personal data and to correct, amend or delete
inaccuracies if any.
Monitoring and enforcement:
We take appropriate actions to monitor and maintain our customer’s personal
data, and we implement any and all reasonable security measures to maintain the
safety of our customer’s personal data. We will not use our customer’s personal
data for direct marketing via email, direct mail, telephone and other similar
means of communication unless we have his prior consent. Customers and visitors
can unsubscribe from our mailing list if they wish to unsubscribe or may write
to us for the same. The said email id will be removed from our database
immediately.
Complaints:
If you believe that your personal information is not handled in accordance with the applicable law, GDPR Regulations or our privacy policies, you may submit a complaint to MD and or CEO of the Company who will investigate the complaint. In case of breach of GDPR Regulations, we will investigate this breach within the applicable timeframe.
If you have any questions or comments about the PMR Data Privacy Protection Policy, please contact us at info@pmrelocations.com. This Data Protection Policy will be reviewed regularly in light of any legislative or other relevant developments and may be revised without any prior notice. Please check this page regularly to keep up-to-date.
To Download a copy of the policy click here: PMR Data Privacy Protection Policy
Updated 01 June 2022
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